If you have ordered an item that is in pre-order status, this means that the item is currently out of stock but we expect that it will be delivered to our warehouse in the estimated month indicated on the item's product page.
Once the item becomes available and your order has been dispatched, we will send a shipment notification to the email address associated with your order.
Kindly understand that, in order to minimize environmental waste and keep shipping free for our customers, we will always ship all products in an order together, so if an item is out of stock or on pre-order status you will have to wait for the item to be restocked until you get your order.
Please note that in the meantime, other products in the same order may go out of stock. Unfortunately, we are unable to hold items while waiting for the pre-order or out-of-stock item to be restocked. For this reason, we recommend purchasing the pre-order item separately to avoid any delays or issues with availability.
If you wish to make changes to your order after purchase has been completed, please contact our Customer Service at info@gastonluga.com.